Needing help now?

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For Women

Safe Steps
Safe Steps is a service for women and children experiencing violence and abuse from a partner or ex-partner, another family member or someone close to them.

Phone: 1800 015 188
Availability: 24/7
Region: State-wide (Victoria)

Elizabeth Morgan House

Elizabeth Morgan House Aboriginal Women’s Service Inc. (EMH) is the peak body in Victoria for Aboriginal women and also a peak body responding to Family Violence. EMH aims to provide safe and secure accommodation as well as support and counselling services to Aboriginal women and their children.

Phone: (03) 9482 5744
Availability: 9am – 5pm
Region: State-wide

For Men

Men’s Referral Service

The Men’s Referral Service is a men’s family violence telephone counselling, information and referral service.

Phone: 1300 766 491
Availability: 24/7
Region: Tasmania & New South Wales
Availability: 9am – 9pm
Region: All other states

For children and young people

Kids Helpline
Kids Helpline is Australia’s only free, 24/7 phone and online counselling service for young people aged 5 to 25.

Phone: 1800 551 800
Availability: 24/7
Online Chat: https://kidshelpline.com.au/
Availability: 8am-Midnight (7 days)
Region: National

Other Support Services

Lifeline
Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Phone: 13 11 14
Availability: 24/7
Region: National
Online: https://www.lifeline.org.au
Availability: 7pm – 4am (7 days)
Region: National

Aboriginal Family Violence Prevention and Legal Service

The Aboriginal Family Violence Prevention and Legal Service provides assistance to Aboriginal and Torres Strait Islander victims/survivors of family violence and sexual assault.

Phone: 1800 015 188
Availability: 9am – 5pm
Region: State-wide (Victoria)

eHeadspace

eheadspace is a confidential, free and secure space where young people 12 – 25 or their family can chat, email or speak on the phone with a qualified youth mental health professional.

Phone: 1800 650 890
Availability: 9am – 1am
Region: National
Online Chat: https://eheadspace.org.au/
Availability: 9am – 1am
Region: National

1800 RESPECT

1800 RESPECT is a confidential online and telephone counselling, information and referral service for people who have experienced (or want to support some else who has experienced) Sexual Assault or Family Violence.

Phone: 1800 737 732
Availability: 24/7
Region: National
Online Chat: https://www.1800respect.org.au/
Availability: 24/7
Region: National

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices or names of deceased persons in photographs, film, audio recordings or printed material. To listen to our Acknowledgement to Country, click here.