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National Redress Scheme

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This page is designed to help people find out about the National Redress Scheme and how to apply for redress. We understand that this topic may cause distress, and information is included in this page about how to access support.   

 

National Redress Scheme

The National Redress Scheme provides support to people who experienced institutional child sexual abuse.   

This page is designed to help people find out about the National Redress Scheme and how to apply for redress. We understand that this topic may cause distress, and information is included in this page about how to access support.   

The National Redress Scheme has been created in response to recommendations by the Royal Commission into Institutional Responses to Child Sexual Abuse. The Royal Commission into Institutional Responses to Child Sexual Abuse listened to thousands of people about the abuse they experienced as children. The abuse took place in orphanages, Children’s Homes, schools, churches and other religious organisations, sports clubs, hospitals, foster care and other institutions.   

 

The Scheme:   

  • acknowledges that many children were sexually abused in Australian institutions   

  • holds institutions accountable for this abuse, and   

  • helps people who have experienced institutional child sexual abuse gain access to counselling, a direct personal response, and a Redress payment.  

 The Scheme started on 1 July 2018 and will run for 10 years.   

Access and apply via the National Redress Scheme by visiting www.nationalredress.gov.au or calling 1800 737 377 

Applications can be made any time before 30 June 2027.

    

VACCA believes that all children have a right to feel and be safe and to live in an environment that is free from abuse, neglect and violence. We are committed to promoting and upholding the right of Aboriginal children to maintain and celebrate their identity and culture, recognising that connection to culture is critical for children’s emotional, physical and spiritual wellbeing.  

VACCA acknowledges the harm done to people who have experienced institutional child sexual abuse. We support the establishment of the National Redress Scheme and its work to provide redress including financial payment, access to counselling and if sought an apology for people who suffered institutional child sexual abuse.  

In December 2020, VACCA joined the National Redress Scheme as a participating institution to ensure that any person who may have suffered any form of sexual abuse while in VACCA’s care can seek redress through a fair, transparent and independent process.  

 

How to access Support

Revisiting the events of the past may be distressing for people as they apply for redress. Please remember help and support is available.  

Free and confidential Redress Support Services are available through the National Redress Scheme to help you. 

They can support you before, during and after you apply for redress. Services can provide practical and emotional support, legal advice, and financial counselling. 

Restore Counselling

Phone 1800 RESTORE (9am-5pm Mon-Fri) -Restore is a counselling and cultural healing service for Victorian residents who have accepted an offer from the National Redress Scheme. 
Restore is made up of seventeen Victorian organisations who can provide the kind of support you need, where you need it, at no cost to you  This is a free and confidential service you can access on 1800 737 377 (call charges may apply). This is available Monday to Friday 8am – 5pm local time except on public holidays.

restore.casa.org.au

Care Leavers Australasia Network – CLAN

CLAN is a specialist service run by Care Leavers & all staff are Care Leaver informed We offer support advocacy & counselling for all family members, assist with record requests, publish a bi monthly newsletter & also have a library. 

clan.org.au

Drummond street services - ds 

Drummond street provides counselling and advocacy for survivors of institutional child sexual abuse and their loved ones, including a peer led approach, specialist LGBTIQA+ support, and services that promote health and wellbeing. 

ds.org.au 


Victorian Centres Against Sexual Assault (CASA) 

South Eastern Centre Against Sexual Assault (SECASA) – lead agency for RESTORE for the Victorian Centres Against Sexual Assault (CASA). There are 14 CASAs across the state that offer specialist counselling, advocacy and other support services to survivors of institutional child sexual abuse and their families. 

casa.org.au

 
If you need immediate support, 24-hour telephone assistance is available through: 
  • Beyond Blue: 1300 224 636 
  • Lifeline: 13 11 14 
  • Yarning SafeNStrong: 1800 95 95 63

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices or names of deceased persons in photographs, film, audio recordings or printed material. To listen to our Acknowledgement of Country, click here.

You are about to enter VACCA's dedicated page regarding the National Redress Scheme.

This page is designed to help people find out about the National Redress Scheme and how to apply for redress. We understand that this topic may cause distress, and information is included in this page about how to access support.

Please rememberĀ thatĀ help and support is available.