Flexible support packages can be used to purchase services and goods nominated by the victim/survivor in the support plan. Flexible support packages must address the needs of children (when applicable), including linking children to appropriate services.
| Flexible support packages can be used for, but are not limited to: |
Flexible support packages cannot be used for the following purposes: |
- financial stability - basic material needs including food, clothing, care packs, bills (utilities, phone) and utility debts
- technological safety support - CCTV, mobile phone, personal/property alarm, security doors or lighting
- health and wellbeing - medical or pharmaceutical costs not covered my Medicare or Pharmaceutical Benefits Scheme, counselling or specialist services
- safe, stable housing - public or private housing debt, rent in advance, rent arrears, relocation costs, travel costs, furnishings and whitegoods in newly established housing
- economic, social and community participation - schooling, educational costs, workforce readiness (for example, Adult Education / TAFE course)
- independence - clothing, care or placement of pets, outings, wellbeing courses
- flexible support packages can be used where available supports (for example, local, state or Commonwealth Government services) cannot be provided in a timely manner
- they can also be used to supplement supports identified in a support plan.
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- illegal activity
- gambling
- products or services not identified in the support plan
- other free or low-cost services readily available within the community
- to replace or duplicate supports that are available through other funding sources, including other Local, State and Commonwealth Government programs.
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