You can make complaints or provide feedback about the National Redress Scheme in the following ways:
- Email: complaints@dss.gov.au
- Mail: DSS Feedback, GPO Box 9820, Canberra ACT, 2601
- Online Form: Click here for the Online Form
If you are not satisfied with the response to your complaint, you can make a complaint to the Commonwealth Ombudsman.
Commonwealth Ombudsman contact details:
- Phone: Indigenous Line 1800 060 789
- Mail: Commonwealth Ombudsman, GPO Box 442, Canberra ACT 2601
- Online Complaint Form: Click here for the Online Complaint Form