COVID-19 & Family Violence

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If you or anyone you know is in immediate danger  please call 000 now.

Research has shown that during extreme circumstances such as COVID-19, there will be a spike in family violence.

Due to the current situation, there are a number contributing factors that can increase the risk of family violence. These factors include but are not limited to; increased financial insecurity, the decrease of employment, housing insecurity and increased sustained periods of time that families are in the home together due to isolation/quarantine. There may also be a reduced ability for individuals and their children to leave the family violence during this time.

Reduced access to support and community services when schools, activities and other community services are closed for containment reasons, are other factors that are linked to a heightened risk of family violence.

It is important for anyone experiencing family violence to know that family violence is never ok, no matter the circumstances or situation.

If you or a person you know experiencing family violence and are in immediate danger please call 000 now.

We strongly encourage you to contact support services such as the numbers below.

Click here for information about our Family Violence Program.

Click here for information about Orana Gunyah.


13 11 14 (24 hours, seven days)

Online Chat: www.lifeline.org.au

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Region: National

Safe Steps - Family Violence Response

1800 015 188 (24 hours, seven days a week)

Safe Steps is a service for women and children experiencing violence and abuse from a partner or ex-partner, another family member or someone close to them.

Region: Victoria

Kids Helpline

1800 551 800 (24 hours, seven days a week)

Online Chat: kidshelpline.com.au

Kids Helpline is Australia’s only free, 24/7 phone and online counselling service for young people aged 5 to 25

Region: National

Djirra - Aboriginal Family Violence Response & Support Service

1800 105 303 (9am - 9pm, Monday to Friday)

Djirra provide practical support to all Aboriginal women and people who are currently experiencing family violence or have in the past. 

Region: Victoria

Men's Referral Service

1300 766 491 (9am - 9pm, seven days a week)

The Men’s Referral Service is a men’s family violence telephone counselling, information and referral service.

Region: National

Sexual Assault Crisis Line

1800 806 292 (24 hours a day, seven days a week)

Free after-hours, confidential telephone crisis counselling service for people who are experiencing or have experienced sexual violence.

Region: Victoria


1800 650 890 (9am - 1am, seven days a week)

Online Chat: headspace.org.au/eheadspace

eHeadspace is a confidential, free and secure space where young people 12 – 25 or their family can chat, email or speak on the phone with a qualified youth mental health professional.

Region: National


1800 737 732 (24 hours a day, seven days a week)

Online Chat: www.1800respect.org.au

A confidential information, counselling and support service for people impacted by sexual assault, domestic or family violence and abuse.

Region: National

Beyond Blue

1300 224 636 (24 hours, seven days)

Online Chat: www.beyondblue.org.au

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health.

Region: National

MensLine Australia

1300 789 978 (24 hours, seven days)

Online Chat: mensline.org.au

MensLine Australia is a telephone and online counselling service for men with emotional health and relationship concerns.

Region: National


1800 184 527 (3pm - midnight, seven days)

Online Chat: qlife.org.au/resources/chat

QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.

Region: National

Relationships Australia

1300 364 277

Website: www.relationshipsvictoria.com.au/services

Relationships Australia provides support services to help individuals, families and communities to achieve positive and respectful relationships.

Region: National / Victoria

Triple Zero

000 (24 hours, seven days)

If you or anyone you know is in immediate danger  call Triple Zero now.

Region: National

VACCA Family Violence Case Management Programs

(03) 9287 8800 (9 - 5, Monday - Friday)

Website: www.vacca.org/page/services/family-violence

Our Family Violence programs helps Aboriginal women, young people and children who have experienced family violence.

Region: Victoria

SuicideLine Victoria

1300 651 251 (24 hours, seven days)

Online Chat: click here.

A free telephone, video and online counselling service offering professional support to people at risk of suicide, people concerned about someone else’s risk of suicide, and people bereaved by suicide.

Region: Victoria

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices or names of deceased persons in photographs, film, audio recordings or printed material. To listen to our Acknowledgement of Country, click here.