Needing Help Now?

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If you or anyone you know is in immediate danger - please call 000 now.


13 11 14 (24 hours, seven days)

Online Chat:

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Region: National

Safe Steps

1800 015 188 (24 hours, seven days a week)

Safe Steps is a service for women and children experiencing violence and abuse from a partner or ex-partner, another family member or someone close to them.

Region: Victoria

Kids Helpline

1800 551 800 (24 hours, seven days a week)

Online Chat:

Kids Helpline is Australia’s only free, 24/7 phone and online counselling service for young people aged 5 to 25

Region: National

Elizabeth Morgan House

(03) 9482 5744 (9am - 5pm Monday to Thursday; 9am - 4pm Friday)

Elizabeth Morgan House provides safe and secure accommodation, support and counselling services to Aboriginal women and children experiencing Family Violence.

Region: Victoria


1800 105 303 (9am - 9pm, Monday to Friday)

Djirra provide practical support to all Aboriginal women and particularly to Aboriginal people who are currently experiencing family violence or have in the past. 

Region: Victoria

Men's Referral Service

1300 766 491 (9am - 9pm, seven days a week)

The Men’s Referral Service is a men’s family violence telephone counselling, information and referral service.

Region: National

Sexual Assault Crisis Line

1800 806 292 (24 hours a day, seven days a week)

Free after-hours, confidential telephone crisis counselling service for people who are experiencing or have experienced sexual violence.

Region: Victoria


1800 650 890 (9am - 1am, seven days a week)

Online Chat:

eHeadspace is a confidential, free and secure space where young people 12 – 25 or their family can chat, email or speak on the phone with a qualified youth mental health professional.

Region: National


1800 737 732 (24 hours a day, seven days a week)

Online Chat:

A confidential information, counselling and support service for people impacted by sexual assault, domestic or family violence and abuse.

Region: National

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices or names of deceased persons in photographs, film, audio recordings or printed material. To listen to our Acknowledgement of Country, click here.